Wedding Videographer FAQ
Most frequent questions and answers
What is your payment policy?
Payment is made in thirds: 1/3 on booking to reserve the date, 1/3 two months prior to the wedding, and the final third one week prior. We can also set up a payment plan for you if that is more convenient.
What forms of payment do you accept?
For your convenience, we accept cash, e-transfer, cheques, and all major credit cards. There are no additional processing fees for these services.
What is your policy for travel expenses?
What if I have to reschedule my wedding?
If we’re available, and the new date is within one year of the original, we’ll send an amendment to the agreement revising the wedding date and apply any money already paid. In exceptional circumstances (such as for the pandemic) we’ll even reschedule beyond one year.
I'm looking for something different. Can you help?
Our 3 standard collections work well for most weddings, but we understand that many couples are looking for something a little different. If you are planning a multi-day wedding, for example, we can put together a custom quote. Or if you’re having a smaller affair on a weekday and only want wedding videography for a few hours, we can usually put together a modified video package.
I dislike sales pressure. Can I skip the consult?
Sure. If you prefer, we can answer your questions by text or email. You can also go directly to booking if you wish. Just ask and we’ll send a link to our online agreement for you to have a look at. We never put any sales pressure on couples during a consultation. It’s strictly to answer questions for you to see if we’re the right wedding videographers and a good fit for your wedding. It’s very important that you be comfortable with all of the vendors helping on your big day. Especially the ones holding cameras!
Do you also offer Photography?
We do! We’ve teamed up with one of Calgary’s top photographers, René Michaud of Bliss Photographic, to offer a special combined photo/video package. Reach out to us if you’d like more information on this photography/videography option. We’ve worked many times with René. Not only is he extremely talented, but highly professional. He also likes to keep things easy and light, which is important on what can otherwise be a stressful day. The truth is that most couples come to us having already selected their wedding photographer, however we do see others who are interested in “one-stop shopping” for photographers and wedding videographers. We’re excited to be able to offer the services of a photographer of Rene’s calibre.